Order in minutes, pay only when your parcel is in your hands — here is the whole journey.
Browse & order
Search thousands of products from local sellers, add to cart, and check out in a minute.
Choose how to pay
Cash on delivery (pay nothing now), a transfer via Jawali/Jaib/Kuraimi/bank, or instantly from your HezalliPay balance.
We bring it to you
Sellers ship with Hezalli Express drivers or through partner pickup points — you can follow every step live.
Your delivery QR
While your parcel is on the way, your order page shows a personal QR code — it proves the parcel reaches YOU, nobody else.
At the door: cash or one tap
Hand the driver cash — or tap “Pay from wallet” before he arrives and hand over nothing at all.
Received & protected
Confirm you got it. If something is wrong, the return window and dispute team have your back.
Cash on delivery
You pay only when the parcel is in front of you. No parcel, no payment — ever.
Skip the cash at the door
Keep a HezalliPay balance and settle a COD order with one tap while the driver is on the way.
Pickup points
Prefer collecting yourself? Choose a nearby Hezalli Point at checkout and pick it up when it suits you.
Verified handover
Your delivery code means the driver can prove the right person received the parcel.
HezalliPay wallet
Refunds land in your wallet instantly, cashback collects there, and you can pay orders and bills from it.
Easy returns
A clear return window, a required seller response time, and a dispute path if you disagree.